FREE SHIPPING on orders above $75 for US orders only

FAQ

Shipping Returns & Exchanges

1. What methods of payments do you accept?

Fahari Naturals currently accepts the following forms of payment: Visa, American Express, MasterCard, Discover and Paypal. Please note: We do not accept any gift cards at this time.

2. How can I track my order?

When your order has been shipped, you will get a shipment confirmation email & text message if you provided your phone number. This email will contain your tracking number as well as a link to track the package.

3. Can I cancel my order?

We are unable to cancel or change an order once it’s submitted because once the order is placed, we process it immediately to ensure you get the order promptly.

4. I got an email that my order was delivered but I don’t have it. Where is it?

With each order, you receive a tracking number. Please contact your local post office and provide them with the tracking number. If you do not receive your package, please contact Fahari Naturals at hello@faharinaturals.com

5. What happens if the product I want is out of stock?

We strive to ensure we do not run out of your favorite product. However, if the product is out of stock and you have subscribed to our newsletter, you will receive an email letting you know the product is back in stock

6. What is your return policy?

We do not accept returns or exchanges at this time.

7. Do you offer gift wrapping?

We do not offer gift wrapping at this time.

International Orders

1. I am an international customer, where can I purchase your products?

You can purchase Fahari Naturals products on our website at www.faharinaturals.com

2. I live in a country outside of the US, Puerto Rico & Virgin Islands. Do you ship Overseas?

Yes we do international shipping. Please note: there are restrictions on some products and some products cannot be shipped to international destinations.

3. Do you accept International Credit Cards?

We do not accept international credit cards at this time.

4. What form of payments do you accept from international customers?

Fahari Naturals currently accepts the following forms of payment: Visa, American Express, MasterCard, Discover and Paypal. Please note: We do not accept any gift cards at this time.

Ingredients

1. Why use skincare products made with natural or organic ingredients?

The skin is our largest organ on our body and it absorbs more than 50% of what you apply to it. People use natural/Organic products for the same reason they eat natural/organic food because health is wealth. In a market where there are no regulations for personal care products, Fahari Naturals ensures our products are formulated with your family in mind to make sure when you use our products, you are using products with clean ingredients that will not cause harm to your body.

2. Do you have any products that will help me with my acne?

Yes. Our face wash & toner both contain organic green tea which helps fight acne by cutting down on sebum production and reducing inflammation.

3. What Ingredients should I avoid?

You should avoid products made with parabens, petroleum, propylene or butylene glycol, sodium lauryl sulfates, pesticides, phthalates, artificial dyes or synthetic fragrances, EDTA and formaldehyde. There are many other ingredients but these are the most common in personal care products.

4. Where can I find more information on the research of potential harmful effects of chemicals in my products?

You can subscribe to our newsletter for information on ingredient safety. You can download the ThinkDirty app for your phone and scan items you purchase in stores. This app rates the ingredients with the color red being the most harmful ingredient for you.

5. How long is your shelf life?

Our shelf life is 12 months.

6. Do you use any preservatives?

Yes we use naturally derived preservatives in order to provide efficacy and a short-term shelf life.

Consultation services

1. I need help developing a skincare routine. Do you do skincare consultations?

Yes we do skincare consultations. Please complete the form here to get started.

Free Newsletter Subscription

1. How do I subscribe to the free newsletter?

You can subscribe by entering your information and checking the box at the bottom during checkout or simply complete this form (link to Newsletter subscription form)

2. How do I unsubscribe to your email newsletter?

You can unsubscribe to the newsletter by simply clicking on the “Unsubscribe” link found at the bottom of the email received.

JOIN OUR NEWSLETTER

and receive 10% off discount on first order.
We'll also share some essential tips to keep your skin & hair happy!